Effective Date: May 21, 2026
Last Updated: May 21, 2026
Home Dialysis Therapies of San Diego is committed to providing a website and digital experience that is accessible to patients, caregivers, family members, healthcare providers, job applicants, and visitors with disabilities.
We want every person who visits our website to be able to access information about home dialysis, dialysis options education, clinic locations, patient resources, provider referrals, career opportunities, and ways to contact our team.
Our Accessibility Goal
Our goal is to make www.homedialysistherapies.com usable by people with a wide range of abilities and assistive technologies, including screen readers, screen magnification software, keyboard navigation, speech recognition tools, and other assistive devices.
We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as our primary accessibility reference. We also consider WCAG 2.2 guidance when making website improvements.
Ongoing Accessibility Efforts
We work to improve accessibility through practical steps such as:
Using clear page headings and logical page structure
Writing link text that explains where the link goes
Adding alternative text to meaningful images
Keeping text readable on desktop and mobile devices
Maintaining sufficient color contrast where possible
Supporting keyboard navigation where possible
Using form labels and instructions where possible
Reviewing website templates, forms, menus, buttons, and media for accessibility issues
Correcting accessibility barriers when they are identified
Accessibility is an ongoing process. As we update the website, add pages, revise forms, change plugins, or publish new content, accessibility issues may appear. When we find an issue, we work to correct it as reasonably and promptly as possible.
Third-Party Content and Tools
Some pages may include or link to third-party content, services, embedded tools, maps, videos, social media platforms, forms, scheduling tools, analytics tools, or external resources. These third-party services may have their own accessibility practices and limitations.
Home Dialysis Therapies of San Diego does not control every part of third-party platforms, but we will make reasonable efforts to choose and use tools that support accessibility.
Alternative Access to Information
If you have difficulty accessing information on this website, we will make reasonable efforts to provide the information in another format or through another communication method.
Depending on your needs and the information requested, this may include assistance by phone, email, printed materials, relay services, or another reasonable communication method.
Telecommunications Relay Services
We accept Telecommunications Relay Service calls, including calls through 711, in the same manner as other telephone calls.
Facility Access and Communication
Home Dialysis Therapies of San Diego is committed to respectful communication and reasonable assistance for patients, caregivers, visitors, and guests with disabilities. When appropriate and legally required, we will make reasonable modifications to policies, practices, or procedures to support access to our services.
Service animals are welcome in accordance with applicable law.
Feedback and Accessibility Requests
We welcome feedback about the accessibility of our website. If you experience difficulty using any part of the website, or if you need information in another format, please contact us.
Accessibility Contact
Home Dialysis Therapies of San Diego
10672 Wexford Street, Unit #250
San Diego, CA 92131
Phone: (858) 549-3400
Email: [email protected]
When contacting us, please include:
The page URL or webpage where you experienced difficulty
A brief description of the issue
The device, browser, or assistive technology you were using, if relevant
Your preferred method of contact
We will review accessibility requests and make reasonable efforts to respond in a timely manner.
Medical Emergencies
This website is not for medical emergencies. If you think you are having a medical emergency, call 911 or go to the nearest emergency department.
Established patients should use the communication method provided by their Home Dialysis Therapies of San Diego care team for clinical questions.
Customer Feedback
We actively encourage the participation of all customers and guests in our feedback process. In addition to sharing your comments in person, you may also contact us by:
Mail:
Email:
[email protected]
If you feel that these standards have not been maintained in your situation, please let us know by calling: (858) 549-3400 – North San Diego ,(619) 422-0003 – South San Diego or (760) 295-2255 – Northwest San Diego we gladly accept TRS calls.